Welcome to SILK!
We're super excited to meet you!
The studio is located inside the historic Pepperell Mills in Biddeford, Maine.
Cancellation & Rescheduling Policy
All cancellations and rescheduling can be done through the confirmation text or email you received from my online booking system, Vagaro.
I value the time I've set aside for our appointment. I ask that you give me at least 24 hours-notice prior to canceling your appointment. If you cancel in less than 24 hours of your appointment, a cancellation fee of 75% of services booked will be charged. If you do not show up to your appointment and don't notify the salon you will be charged a cancellation fee of 100% of your services booked. No shows will result in not being able to book with me in the future.
Please arrive at least five to ten minutes early to plan for traffic delays and to find parking.
All parking in the front of building 13 is reserved for Portland Pie Company, however there are a few labeled (30 min, 60 min & 2-hour) parking spots around the back of the building. Take the driveway, next to the picnic tables & green umbrellas to head to the back of the building.
There's also free parking in the Rover Bagel parking lot. Be sure to park only in the spots that are labeled for guests of the Pepperell Mill.
Parking in Biddeford is free on Main Street for 2 hours, there are also paid parking lots located off of Main Street if you can't find parking there.
Finding the Studio
We're located on the second floor of Building 13 inside the Pepperell Mills. When you enter through the front of the building and go up the main staircase, take a right then another right down the hallway where Mantis Gaming Center is located. At this time, we ask that only guests being serviced arrive to appointments for optimal relaxation. If you're a visual learner, I have a video guiding you to the suite pinned on my Instagram!
All main area restrooms require the code "75201" and press the "uniloq" button after to enter!